How a survey turns into a score.
Every certificate traces back to the formulas on this page: how ratings are averaged, which reviews count, and what stops the numbers from being gamed.
Same inputs always produce the same score. No editorial weighting, no hidden knobs.
Every formula, threshold, and weight is documented on this page. Changes ship with a version bump.
Employers cannot pay for placement, removals, or a better score — zero exceptions since day one.
Every certificate carries a QR code and public verification URL returning the underlying record.
Scoring formula
Each employee rates all 15 categories on a 1–5 scale. We average all category ratings for an overall score, then convert to a 0–100% employee satisfaction figure. Nothing else influences the number.
satisfaction_% = (overall_score / 5) × 100
result = satisfaction_% ≥ 70 ? "Certified" : "Culture Insights Report"
Skipped categories drop out of the mean — they don't count as zeros.
Result threshold
Employees report a healthy workplace. Certificate valid 12 months.
No certificate is issued. The organization receives a category-level improvement roadmap and is invited to request a guided re-survey once changes land — a fresh verified window then replaces the old score.
Which reviews count
Every approved review in the organization's current 90-day survey window counts equally — there is no time-decay weighting. Certificates expire after 12 months, so results are refreshed by a new survey rather than by re-weighting old answers.
Sample floor
A certificate only issues after at least 70% of employees submit verified responses. Below the floor, the organization's profile shows a "building consensus" banner and no badge. Individual outliers dissolve into the mean once enough employees have submitted.
15 categories measured
Every category is weighted equally — no dimension counts more than another.
Fraud & manipulation controls
Only work-email addresses matching the organization's domain can submit. Personal emails are rejected before insert.
Certificates only issue after ≥ 70% of employees submit verified responses. Below that, profiles show a 'building consensus' banner.
A one-way hashed IP fingerprint blocks the same reviewer from stuffing multiple submissions.
An automated toxicity + coordinated-submission detector flags suspicious clusters for human review. AI never overrides ratings.
Appeals & disputes
- Employers can send evidence of coordinated bad-faith submissions or a material factual error to appeals@verifiedculture.com.
- A verified appeal triggers a full re-audit, and the outcome is attached to the certificate record so the history stays visible.
- Content-policy removals cover identifying details, hate speech, and defamation, and are treated as urgent.
- Disagreement with a rating is never grounds for removal. The mean of many submissions is what dilutes individual bias.
- Organizations below the certification threshold can request a re-survey after documented change. A fresh, verified window replaces the old score.
Version history
Every methodology change ships with a version bump and a dated changelog. Old certificates keep their original version stamp.
Verify a certificate in seconds.
Enter a certificate number or scan the QR code from any published badge.